Processing Ajax...

Close Dialog


Close Dialog

Voicebot can't hear me

User Image
Daniel Berger48887
2 discussion posts
Voicebot have found my headset and my mic works on other places but on Voicebot it can't hear me at all. It doesn't register my voice.

What is wrong?
Jul 23, 2018  • #1
Keith Lammers (BFS)'s profile on
Could you attach a debug log?

  • On the VoiceBot Settings > Troubleshooting tab, change the Logging drop-down to "L1:Log Minimal" and click Apply
  • Restart VoiceBot
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Send us the VoiceBot.log (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Jul 23, 2018 (modified Jul 23, 2018)  • #2
User Image
Daniel Berger48887
2 discussion posts
Had to restart the computer for other reasons and after that i worked. Sorry for my delayed answer but you can lock this :)
Jul 23, 2018  • #3
Was this helpful?  Login to Vote(-)  Login to Vote(-)