https://www.voicebot.net/Discussions/RSS/?TopicID=e372d304-56b8-4816-bb35-7f3e639b7264 VoiceBot RSS: problem with two factor authentication Sat, 13 Jun 2026 22:44:27 GMT en hourly 1 https://www.voicebot.net/Discussions/RSS/?TopicID=e372d304-56b8-4816-bb35-7f3e639b7264 https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#5 Tue, 02 Jul 2019 15:41:45 GMT Binary Fortress Software https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#5 VoiceBot Well, I suppose It'll have to do. I will try the other way at a later date. Not going to try and undo it to try the other method since I've got this one working. Better not to risk it. ]]> https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#4 Tue, 02 Jul 2019 14:00:41 GMT Binary Fortress Software https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#4 VoiceBot Ah yep, that's correct. Our system currently only supports one or the other. ]]> https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#3 Sat, 29 Jun 2019 13:55:26 GMT Binary Fortress Software https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#3 VoiceBot Yes, syncing time is the first thing I tried. I'm going to try again now. I will update it if it works or not.

edit: I did enable 2FA by sms, and it appears I can't do both. Is that right? ]]> https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#2 Sat, 29 Jun 2019 01:25:05 GMT Binary Fortress Software https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264#2 VoiceBot That's really strange! I've just re-tested Google Authenticator here and didn't run into any issues. Is the date and time correct on your phone? ]]> https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264 Fri, 28 Jun 2019 21:50:57 GMT Binary Fortress Software https://www.voicebot.net/Discussions/View/problem-with-two-factor-authentication/?ID=e372d304-56b8-4816-bb35-7f3e639b7264 VoiceBot Hi,
I bought voicebot yesterday and I wanted to enable two factor authentication. However, something keeps going wrong. I scan the QR code, a number code is generated, but every time I try to enter it, it tells me that and I quote: The authenticator code appears to be invalid, please try again. end quote

So... I first tried using google authenticator but that didn't work. I then thought that perhaps it was the wrong authenticator I was using, so I checked on my android phone and I found what I thought was the right app -> TOTP authenticator.

Am I using the right authenticator? What exactly am I missing here? ]]>