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<title>VoiceBot RSS: [Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</title>
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<description>VoiceBot RSS: [Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</description>
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<title>RE: [Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</title>
<link>https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#6</link>
<pubDate>Fri, 06 May 2016 17:34:12 GMT</pubDate>
<dc:creator>Binary Fortress Software</dc:creator>
<guid isPermaLink="false">https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#6</guid>
<category>VoiceBot</category>
<description><![CDATA[We've just released a new VoiceBot Beta and this issue should be all fixed up. Please let us know if you still run into any trouble after updating.
Thanks!]]></description>
<content:encoded><![CDATA[<div class="CTDiscussions">
We've just released a new <a href="https://www.voicebot.net/Download/Beta/" target="_blank" rel="nofollow"><b>VoiceBot Beta</b></a> and this issue should be all fixed up. Please let us know if you still run into any trouble after updating.<br/>
<br/>
Thanks!
</div>
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<title>RE: [Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</title>
<link>https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#5</link>
<pubDate>Thu, 21 Apr 2016 17:42:56 GMT</pubDate>
<dc:creator>Binary Fortress Software</dc:creator>
<guid isPermaLink="false">https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#5</guid>
<category>VoiceBot</category>
<description><![CDATA[We believe we've found the object reference error and it should be all fixed up for the next beta. We'll post a quick update here when the beta is available
Thanks!]]></description>
<content:encoded><![CDATA[<div class="CTDiscussions">
We believe we've found the object reference error and it should be all fixed up for the next beta. We'll post a quick update here when the beta is available <img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/face-smile.light.svg" alt=":)" style="box-sizing:border-box;position:relative;overflow:hidden;vertical-align:middle !important;width:16px;height:16px;" HelpButtonData=":)" HelpButtonDataAlign="BelowMiddle" /><br/>
<br/>
Thanks!
</div>
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<title>RE: [Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</title>
<link>https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#4</link>
<pubDate>Wed, 20 Apr 2016 19:17:42 GMT</pubDate>
<dc:creator>Binary Fortress Software</dc:creator>
<guid isPermaLink="false">https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#4</guid>
<category>VoiceBot</category>
<description><![CDATA[Thanks! We'll check out the log and see what we can find out.]]></description>
<content:encoded><![CDATA[<div class="CTDiscussions">
Thanks! We'll check out the log and see what we can find out.
</div>
]]></content:encoded>
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<title>RE: [Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</title>
<link>https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#3</link>
<pubDate>Wed, 20 Apr 2016 06:01:03 GMT</pubDate>
<dc:creator>Binary Fortress Software</dc:creator>
<guid isPermaLink="false">https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#3</guid>
<category>VoiceBot</category>
<description><![CDATA[From what I can tell some settings are still being applied, regardless of the error prompt.
Upon attempting to apply my setting changes on the Debug logging level, I received an error.
I checked Code
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HKEY_CURRENT_USER\SOFTWARE\Binary Fortress Software\VoiceBot
and found that...]]></description>
<content:encoded><![CDATA[<div class="CTDiscussions">
From what I can tell some settings are still being applied, regardless of the error prompt.<br/>
Upon attempting to apply my setting changes on the Debug logging level, I received an error.<br/>
I checked <div class="col-md-12 BoxWrap"><div class="Box table-responsive"><a name="code" style="width:0; height:0;"></a><h2 class="TableTitle" style="border:0"><div class="TableTitleText">Code</div><div class="TitleButtons"><div class="TableTitleButton"><a href="#" onclick="return false;" data-clipboard-target="#code019ddb50aca77705b219e0edf47ee0c0" class="ClipboardCopyControl"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/clone.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Copy</span></a></div><div class="TableTitleButton"><a href="#" onclick="bfs.util.codeEditorSelectAll('code019ddb50aca77705b219e0edf47ee0c0Js'); return false;"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/square-check.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Select All</span></a></div></div></h2><div class="TableTitleContent table-responsive"><div class="AceEditorWrapper" style="border-top:solid 1px var(--color-default-border);padding:0"><pre id="code019ddb50aca77705b219e0edf47ee0c0Js" contenteditable="true" spellcheck="true" class="skiptranslate" style="width:100%; min-height:75px;">HKEY_CURRENT_USER\SOFTWARE\Binary Fortress Software\VoiceBot</pre><textarea id="code019ddb50aca77705b219e0edf47ee0c0" name="code019ddb50aca77705b219e0edf47ee0c0" style="position:absolute; top:0; left:-999999px; width:1px; height:1px;"></textarea></div>
</div></div></div> and found that <div class="col-md-12 BoxWrap"><div class="Box table-responsive"><a name="code" style="width:0; height:0;"></a><h2 class="TableTitle" style="border:0"><div class="TableTitleText">Code</div><div class="TitleButtons"><div class="TableTitleButton"><a href="#" onclick="return false;" data-clipboard-target="#code019ddb50acad76b8b9ff09efc267772d" class="ClipboardCopyControl"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/clone.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Copy</span></a></div><div class="TableTitleButton"><a href="#" onclick="bfs.util.codeEditorSelectAll('code019ddb50acad76b8b9ff09efc267772dJs'); return false;"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/square-check.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Select All</span></a></div></div></h2><div class="TableTitleContent table-responsive"><div class="AceEditorWrapper" style="border-top:solid 1px var(--color-default-border);padding:0"><pre id="code019ddb50acad76b8b9ff09efc267772dJs" contenteditable="true" spellcheck="true" class="skiptranslate" style="width:100%; min-height:75px;">LogDebugLevel</pre><textarea id="code019ddb50acad76b8b9ff09efc267772d" name="code019ddb50acad76b8b9ff09efc267772d" style="position:absolute; top:0; left:-999999px; width:1px; height:1px;"></textarea></div>
</div></div></div> was being updated every time I clicked "Apply" in the settings.<br/>
<br/>
It should be noted that there was no DebugInfo.html or html file of any sort in the log folder.<br/>
I even set the logging level to 3 but still none was ever generated. For this error log I cleared it and then clicked apply which immediately caused the error. So the entire log is all within the same second of when the error occurred.<br/>
<br/>
See time stamp <div class="col-md-12 BoxWrap"><div class="Box table-responsive"><a name="code" style="width:0; height:0;"></a><h2 class="TableTitle" style="border:0"><div class="TableTitleText">Code</div><div class="TitleButtons"><div class="TableTitleButton"><a href="#" onclick="return false;" data-clipboard-target="#code019ddb50acb176b78da2a8db9a7590b5" class="ClipboardCopyControl"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/clone.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Copy</span></a></div><div class="TableTitleButton"><a href="#" onclick="bfs.util.codeEditorSelectAll('code019ddb50acb176b78da2a8db9a7590b5Js'); return false;"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/square-check.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Select All</span></a></div></div></h2><div class="TableTitleContent table-responsive"><div class="AceEditorWrapper" style="border-top:solid 1px var(--color-default-border);padding:0"><pre id="code019ddb50acb176b78da2a8db9a7590b5Js" contenteditable="true" spellcheck="true" class="skiptranslate" style="width:100%; min-height:75px;">2016/04/19 22:41:47.626</pre><textarea id="code019ddb50acb176b78da2a8db9a7590b5" name="code019ddb50acb176b78da2a8db9a7590b5" style="position:absolute; top:0; left:-999999px; width:1px; height:1px;"></textarea></div>
</div></div></div> for the exact point at which the error occurred.<br/>
I've redacted my license key from the log and prepended a note to the top of the log, no other edits were made.
</div>
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</item>
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<title>RE: [Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</title>
<link>https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#2</link>
<pubDate>Tue, 19 Apr 2016 20:10:21 GMT</pubDate>
<dc:creator>Binary Fortress Software</dc:creator>
<guid isPermaLink="false">https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2#2</guid>
<category>VoiceBot</category>
<description><![CDATA[Would you be able to send us a debug log? Here are the steps:
On the Settings  Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
Restart VoiceBot
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the VoiceBot.log and DebugInfo.html...]]></description>
<content:encoded><![CDATA[<div class="CTDiscussions">
Would you be able to send us a debug log? Here are the steps:<br/>
<ul class="ListBullet">
<li>On the Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"</li>
<li>Restart VoiceBot</li>
<li>Reproduce the issue and note the time so we'll know where to check in the log file</li>
<li>Send us the VoiceBot.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)</li>
<li>Disable debug logging after sending the log</li></ul>
<br/>
Thanks!
</div>
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<title>[Bug] 3.0 Beta 2 - Object reference not set to an instance of an object.</title>
<link>https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2</link>
<pubDate>Tue, 19 Apr 2016 06:49:42 GMT</pubDate>
<dc:creator>Binary Fortress Software</dc:creator>
<guid isPermaLink="false">https://www.voicebot.net/Discussions/View/bug-30-beta-2-object-reference-not-set-to-an-instance-of-an-object/?ID=0dae96cd-c531-4661-9772-80392226b2f2</guid>
<category>VoiceBot</category>
<description><![CDATA[Not sure if this is the place to make a bug report, but after upgrading from v2 release to v3 Beta 2 I get an error. The error occurs whenever I try to apply any settings whatsoever.
Code
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An error has occurred while saving the settings.
Object reference not set to an instance...]]></description>
<content:encoded><![CDATA[<div class="CTDiscussions">
Not sure if this is the place to make a bug report, but after upgrading from v2 release to v3 Beta 2 I get an error. The error occurs whenever I try to apply any settings whatsoever.<br/>
<br/>
<div class="col-md-12 BoxWrap"><div class="Box table-responsive"><a name="code" style="width:0; height:0;"></a><h2 class="TableTitle" style="border:0"><div class="TableTitleText">Code</div><div class="TitleButtons"><div class="TableTitleButton"><a href="#" onclick="return false;" data-clipboard-target="#code019ddb50acbc74e082b41cfd76d4e652" class="ClipboardCopyControl"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/clone.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Copy</span></a></div><div class="TableTitleButton"><a href="#" onclick="bfs.util.codeEditorSelectAll('code019ddb50acbc74e082b41cfd76d4e652Js'); return false;"><img src="https://www.voicebot.net/MediaCommon/SVGs/FontAwesome/square-check.blue.svg" style="box-sizing:border-box;position:relative;overflow:hidden;width:auto;max-width:16px;height:16px;" /><span class="Text">Select All</span></a></div></div></h2><div class="TableTitleContent table-responsive"><div class="AceEditorWrapper" style="border-top:solid 1px var(--color-default-border);padding:0"><pre id="code019ddb50acbc74e082b41cfd76d4e652Js" contenteditable="true" spellcheck="true" class="skiptranslate" style="width:100%; min-height:75px;">An error has occurred while saving the settings.
Object reference not set to an instance of an object.</pre><textarea id="code019ddb50acbc74e082b41cfd76d4e652" name="code019ddb50acbc74e082b41cfd76d4e652" style="position:absolute; top:0; left:-999999px; width:1px; height:1px;"></textarea></div>
</div></div></div><br/>
<br/>
Version: 3.0 Beta 2<br/>
OS: Windows 10 (x64) [Fully updated]<br/>
.NET Versions Installed: 2, 3, 3.5, 4.0, 4.6
</div>
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